Team Member Operations Planning & Coordination - Northern Command

Closing Date:  19/07/2024

Brisbane, QLD, AU

Band:  Band 05
Command/Portfolio:  NC - NORTHERN COMMAND

Job Details


EMPLOYMENT TYPE - Ongoing Full time; Temporary Full time or for a period of 12 months with the possibility of a 12 month extension


AFP BAND & SALARY - Band 05, $95,010.00 - $102,927.00 



This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.


Did you know?


The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.


Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 


We recognise your contribution to our workforce and offer generous remuneration and conditions including:


  • Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
  • 4 extra mandatory leave rest days per year 
  • 18 days of paid personal leave per year
  • Generous superannuation of 15.4%
  • 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
  • Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
  • Flexible and hybrid working arrangement that provides work/life balance
  • Health & wellbeing services – with a focus on early intervention, education and prevention
  • Access to ongoing training and professional development opportunities

What is the role?


Northern Command Protection is seeking a suitably qualified member to undertake an administration and roster planning specialist within the Northern Command Protection portfolio, which encompasses the CPP; Uniform Protection; and Security Protection and Diplomatic Liaison (SPDL) teams. The position reports to, and is responsible for assisting, the Team Leader of the Operations Coordination and Planning to coordinate, plan and resource Protection members and assets to ensure operational requirements are met. This position is based in Brisbane, QLD but alternate working arrangements such as working remotely from other NC locations may be considered. 


This role attracts a composite allowance in recognition of expanded working hours, normal patterns of attendance and shift patterns (such as afternoon shifts, weekends and designated public holidays) that are required under the Operations working pattern. In accordance with the AFP Enterprise Agreement 2017-2020, an employee who is required to work in accordance with the Operations working pattern, will receive a Core Composite of 22% in addition to their base salary which will count as salary for superannuation. The Commissioner has the authority to remove a composite from a role.


You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Government Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?


The Senior Team Member role sits within the Close Personal Protection Operations Planning and Coordination team and provides assistance in a range of rostering and planning services to support Close Protection. Your role is to ensure the effective management and coordination of our people against operational and corporate outcomes.


Duties of this role include but are not limited to:


  • Understanding business area and organisational priorities, along with key contacts in order to prepare and maintain a business area’s view on their people for comprehensive planning and rostering.
  • Development of plans (rosters) in the AFP’s planning and time management system Quintiq.
  • Providing proactive rostering advice to ensure compliance with the safety provisions in the AFP Enterprise Agreement and to meet organisational KPI’s. For example, identifying future staffing shortages and advising on cost effective and compliant options.
  • Providing advice, guidance and training to employees on how to use Quintiq.
  • Ability to understand and interpret governance in line with operational requirements.
  • Building and maintaining relationships with key stakeholders.
  • Assisting with fleet management.
  • Assisting with travel bookings and staff movements in line with Operational requirements.
  • Assisting with asset management.

Essential Requirements


  • You must be an Australian Citizen at the time of application.
  • Negative Vetting 1 (secret) security clearance or the ability to obtain one.
  • Excellent time management, organisational and planning skills.
  • Ability to work under pressure in a busy high-volume area.
  • Be a self-starter who takes initiative to learn and ask questions.
  • Excellent problem-solving skills.
  • Strong communication and influencing skills to achieve results.
  • Ability to work in a team.

Desirable Requirements


The following skills would be highly regarded:


  • Strong working knowledge of the Enterprise Agreement 2017 – 2020, specifically Operational working patterns.
  • Understanding of the AFP’s planning and time-recording software, Quintiq.
  • Previous experience in a fast paced planning and rostering environment.

Selection Criteria


  • Organising your work, making sound decisions and achieving outcomes
  • Communicating and working effectively with other people
  • Applying technical knowledge, expertise and skills



Please submit the following documents via our Jobs portal prior to the closing date and time:


  • Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
  • Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.


Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability


Should you successfully progress from the application stage all applicants must:


  • Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
  • Have your fingerprints taken if an offer of employment is made.
  • Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
  • Proof of a minimum of two COVID-19 vaccinations (or one dose if the Janssen vaccine was used) will be required if an offer of employment is made. 
  • Satisfactorily undertake a security clearance to the level specified for the position.  

Recruitment Process


Applicants who have demonstrated their suitability for employment through their resume and application, may be invited to a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for you interview.  

Commitment to Diversity & Inclusion


At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with a disability.

Contacts and Closing Information


Contact Officer - Supt Josh Kinghorn,

Contact Officer Phone: 02 5126 2623,

Contact Officer Email:

Applications Close: 11:59pm (AEST) 19/07/2024


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