Business Readiness Officer/Manager (Band 7 & 8)

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Band 7 ($118,673 - $127,101) | Band 8 ($127,101 - $138,349)

JOB REFERENCE NUMBER - 13922

This advertisement is to create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
• 4 extra mandatory leave rest days per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

The CIO Command is a trusted frontline partner that enables policing through problem solving and technical expertise and excellence. The CIO Command provides corporate application, ICT end to end solutions, advice, cyber security and infrastructure that underpin AFP activities. The CIO Command aims to be a highly collaborative, innovative, reliable and trusted enabler for all Commands across the AFP. The products and services delivered are user focused, secure and fit for purpose, while supported by a highly skilled, agile and resilient workforce.

Applications are sought from suitably qualified applicants wishing to be considered for the following roles within the Chief Information Officer (CIO) Command:

• Band 7 - Business Readiness Officer within the Enterprise Systems Uplift (ESU) section
• Band 8 - Business Readiness Manager within the Specialist Capability Systems (SCS) section

Working as a member of a multi-disciplined project team responsible for the delivery of outcomes and benefits for the AFP, you will be required to contribute to organisational transformational change with a strong focus on stakeholder collaboration and communication in alignment with project objectives and the AFP. The role will provide business readiness services to projects and Scrum teams developing and implementing technical capabilities and process improvements.

You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and AFP Governance Instruments. The successful applicant is expected to deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

In this role you will:

• Work collaboratively with stakeholders to identify, develop, plan, implement, and support the successful adoption of project-driven change initiatives.
• Develop business readiness assessments, engagement plans, training strategies, and communications and support material.
• Coordinate business readiness, communication, and training activities in accordance with the AFP change management and communication approach.
• Build and maintain strong relationships with project team members, stakeholders, and vendors to ensure successful project outcomes.
• Coordinate and facilitate workshops, deliver presentations, and provide training.
• Monitor and report the adoption of change initiatives.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• High level writing, editing and presentation skills.

In addition, the following requirements will be applicable for the role:

Band 7 - Business Readiness Officer

• Minimum of six years’ experience in a like or related field.
• Relevant industry certification/tertiary qualifications, and/or experience as an Organisational Change Manager.
• Strong interpersonal and relationship building skills and experience.

Band 8 - Business Readiness Manager

• Minimum of six years’ experience as an Organisational Change Manager.
• Organisational Change Management industry certification/tertiary qualifications.
• Proven experience evaluating change management activities for continuous improvement.
• Proven ability to lead engagement efforts.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• Thorough knowledge of Agile methodologies, especially scrum and DevOps, and the ability to effectively contribute to scrum teams consistent with scrum principles and values.
• Experience in facilitating workshops, delivering presentations and providing training.
• Leadership skills and experience with mentoring, coaching and training.

Additional Information

• When applying you will be asked to nominate which band level/s you wish to be considered for. Note you will only be assessed against the band level/s you select.
• This role is located in Canberra, ACT and applicants are expected to be based in Canberra.

Selection Criteria

• Achieve results
• Communicates with influence
• Contributes to strategic thinking
• Cultivates productive working relationships
• Shows personal drive and integrity

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role. If you wish to be considered for both band levels your pitch should address the work level standards of the highest band.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Proof of a minimum of two COVID-19 vaccinations (or one dose if the Janssen vaccine was used) will be required if an offer of employment is made. 
• Satisfactorily undertake a security clearance to the level specified for the position. 

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be invited to a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.  

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with disability.

Contacts and Closing Information

Contact Officer - Lisa Watman,

Contact Officer Phone: n/a, ​

Contact Officer Email: lisa.watman@afp.gov.au

Applications Close: 11:59pm (AEDT) 08/04/2025

To view other employment opportunities, please visit our career site.

www.afp.gov.au