Business Support Officer

Job Details

EMPLOYMENT TYPE - Ongoing Full time 

LOCATION - ACT

AFP BAND & SALARY - Band 05 ($99,285.00 - $107,559.00)

JOB REFERENCE NUMBER - 14397

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
• 4 extra days of mandatory rest leave per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from candidates wishing to be considered for Business Support Officer roles in three different business areas of the AFP Learning and Development Command (LDC). 

The AFP is investing in our learning and development capability to ensure it continues to be fit for purpose for today, tomorrow and into the future. This enables us to provide our people with the systems, knowledge and skills they need to perform their duties effectively and lawfully. A commitment to learning and leadership at all levels is fundamental to the success of our members and the enterprise.

LDC plays a critical role in ensuring the AFP maintains a skills and capable workforce. Business Support Officers are fundamental in providing support across all programs and projects in LDC. Areas include Recruit Training, Investigations Training, Leadership, skills maintenance, facilities management and project coordination.

As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

• Foster collaboration with a range of internal and external stakeholders.
• Support members of the LDC faculties with administration associated with the planning, development, coordination and delivery of training programs.
• Provide administrative support, including deploying (where practical) for regionally based programs.
• Liaise with other areas of LDC regarding program resources and administrative processes.
• Develop and manage contracts, budgets, invoices and financial processes associated with course delivery.
• Utilise a variety of information and communication technology, record-keeping, information management systems, and analytical tools.
• Continuous process review and pursue process improvement initiatives.
• Maintain currency in relevant skills through ongoing professional development and learning opportunities outside the formal education process.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Well developed ability to foster productive working relationships as part of a team.
• Ability to undertake regular domestic (interstate) travel to support training programs or projects.
• Strong administration, organisational and communication skills.
• Ability to take responsibility for complex, challenging or sensitive projects.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• Experience managing contracts, budgets, invoices and financial processes.
• Experience providing high level administrative support and advice.
• Exercising good judgement in the face of competing/complex priorities.

Additional Information

• This role is located in Canberra and applicants are expected to be based in Canberra.

Selection Criteria

• Organising your work, making sound decisions and achieving outcomes
• Communicating and working effectively with other people
• Applying technical knowledge, expertise and skills

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.  

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be invited to a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with disability.

Contacts and Closing Information

Contact Officer:  Chris Coleman,

Contact Officer Phone:  02 5126 3522, ​

Contact Officer Email:  chris.coleman@afp.gov.au

Applications Close: 11:59pm (AEST) 26/05/2025

To view other employment opportunities, please visit our career site.

www.afp.gov.au