Cloud Infrastructure Engineer

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT; NSW; NT; QLD; SA; TAS; VIC; WA

AFP BAND & SALARY - Band 08 ($132,185.00 - $143,883.00)

JOB REFERENCE NUMBER - 15917

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
• 4 extra days of mandatory rest leave per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 14 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangements that support work-life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

The Technology Operations & Chief Information Officer Command is a trusted frontline partner that enables policing through problem solving and technical expertise and excellence. The CIO Command provides corporate application, ICT end-to-end solutions, advice, cyber security and infrastructure that underpin AFP activities. The CIO Command aims to be a highly collaborative, innovative, reliable and trusted enabler across the AFP.

Within the Command, the Cloud and Infrastructure Operations Section have a vacancy for Cloud Infrastructure Engineer Band 8, residing in the Infrastructure Operations Team. The team is responsible for the day-to-day operations of the AFP’s national and international compute and storage server infrastructure in support of the organisation’s corporate and operational requirements. This role is responsible for installing and configuring hardware, managing firmware, and overseeing server endpoints as well as developing solutions for large and small scale projects.

Successful applicants will provide support for the complex and critical nature of tasks involved to ensure the infrastructure is robust, secure, and capable of supporting the agency's operations. The applicant will also be required to develop an in-depth knowledge and understanding of the AFP business and the impact of roles and functions undertaken in relation to the organisation’s reputation to effectively manage operations.

What will you do?

• Administering, monitoring, optimisation and problem resolution related to ESXi, Microsoft Server OS, Dell and Riverbed hardware and administrative environments such as Dell’s Open Manage Enterprise (OME) and Riverbed’s Steel Fusion Core interfaces.
• Operational support tasks such as asset control, physical installation and decommissioning of server hardware and working with power and networking infrastructure within the AFP’s data centres and regional sites.
• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventative measures.
• Collaborating across multiple teams within ICT and the business to evaluate and identify optimal infrastructure solutions.
• Develop policies and procedures, create detailed technical documentation for team use and knowledge transfer (build/configuration documents, operational handovers, Standard Operating Procedures (SOPs)).
• Support formal change management processes, including occasional after-hours work.
• Maintain skills and participate in professional development.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Relevant formal qualifications from a recognised tertiary institution or demonstrated equivalent skills and experience.
• Experience in the administration of Windows and Linux Server OS.
• Ability to perform analysis and diagnostics on system issues and develop solutions.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• You are familiar with security concepts found in the ISM and the implementation of said concepts in a PROTECTED environment.
• You have a no-nonsense approach when participating in internal or external conversations and are able to communicate complex technical concepts to a broad audience, resolve issues and foster good relationships.
• You will be a hands-on and a pragmatic leader with experience leading technical teams to achieve outcomes.
• Demonstrated experience managing BAU tasks while working on project delivery.

Additional Information

• Job opportunities will be available Australia wide, however some travel will be required to Canberra.
• Successful candidates will be able to work from Canberra or the closest AFP headquarters in the respective state/territory and will have reporting lines to management located in Canberra.
• No feedback will be provided to candidates who do not progress beyond the application stage.

Selection Criteria

• Achieve results
• Communicates with influence
• Contributes to strategic thinking
• Cultivates productive working relationships
• Shows personal drive and integrity
• Technical knowledge and skills 

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role. 

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.  

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

We're all individuals and we love that. At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contacts and Closing Information

Contact Officer: Chris Culloden

Contact Officer Phone: 02 5126 3581 ​

Contact Officer Email: Chris.Culloden@afp.gov.au

Applications Close: 11:59pm (AEST) 01/06/2026

To view other employment opportunities, please visit our career site.

www.afp.gov.au