International Travel Consultant - CFO

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Band 04 ($84,458.00 - $99,285.00)

JOB REFERENCE NUMBER - 14376

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
• 4 extra days of mandatory rest leave per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from suitably qualified applicants wishing to be considered for the role of Team Member (Band 4) - International Travel within Shared Services.
Shared Services is placed within Business Services, which sits under the Chief Financial Officer (CFO). Business Services is a multifaceted branch, which directly contributes to AFP operational outcomes, providing support and enabling our people to deliver maximum impact to the criminal environment. The experience you bring to the role will benefit the organisation by:

• Providing high-quality corporate services to the AFP (supporting the frontline)
• Manage and implement business and system improvements to remove barriers, speed up decision
• making and increase efficiency (Reducing red tape)
• Provide training and help desk facilities to enhance partnerships, engage and work closely with both our
• members and external stakeholders (enhancing partnerships)

Team Members within the International Travel Team; work in a high tempo environment, which delivers international travel services to AFP appointees and visitors. The International Travel Team is a diverse team comprising a wide range of skills and experience in corporate service delivery. Team members are therefore required to ensure outcomes in accordance with Business Services strategic priorities, regulatory frameworks, and the AFP Code of Conduct. It is expected that the successful applicants will deliver on the core responsibilities and meet any requirements of the positions as outlined below.
Shared Services offers and employs a range of flexible work options by mutual agreement and in accordance with operational priorities including but not limited to part time and flexible work arrangements.
In addition to International Travel, the Shared Services function delivers customer focused services in many areas including domestic relocations, expense management, corporate card management, Accounts Payable, Accounts Receivable, Treasury and Debt Management Teams.

What will you do?

Corporate Services are critical to support frontline AFP personnel who protect the Australian community. The skill, dedication and professionalism of corporate service providers greatly contribute to the ability of the AFP and partners to concentrate their powers and capabilities most accurately and for maximum impact on crime.
In the Band 4 Team Member position, you will specifically focus on providing international travel service (including working with WoAG Travel Management providers) to AFP appointees and visitors.
Working effectively in a small team yet high-tempo work environment, daily duties performed in the role
Include but are not limited to:

• Assisting the International Travel Team to ensure AFP members receive assistance with booking international travel in a timely manner.
• Providing support to AFP members on the application and issuing of Official passports and Visas for international travel.
• Maintaining currency in all associated governance for travel and corporate cards including National Guidelines and policy documents.
   

Essential Requirements

• You must be an Australian Citizen.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Demonstrated ability to develop and/or maintain positive internal and external networks.
• A valid driver’s licence.
• Minimum five (5) years’ experience in international travel Management or proven relevant industry experience
• Knowledge of Microsoft Office suite
• The ability to work effectively in a team
• High level customer service and communication skills
• Well developed organisational skills and demonstrated capability to manage competing priorities. 

Desirable Requirements

• Ability to liaise strongly with external stakeholders.
• Experience maintaining Microsoft Excel spreadsheets.
• Knowledge and experience working with CTM as part of the WoAG agreement.
• Experience in providing coordinated corporate travel services
• Experience and understanding of WoAG Travel Arrangement policies
• Performing a range of office management activities.
• Contributing to the development and implementation of corporate policies, processes and systems which enhance the delivery of AFP operational outcomes.
• Maintaining currency in subject matter expertise through ongoing professional development and learning opportunities outside the formal education process.
• Demonstrated knowledge of global distribution system(s) Galileo, Sabre and/or Amadeus.
• A relevant qualification or extensive experience and knowledge in international travel.

Additional Information

• This role is an AFP Band  4 level role
• This role is located in Canberra and applicants are expected to be based in Canberra.
• For further information on the role and the work area, please review the candidate pack here

Selection Criteria

• Organising your work, making sound decisions and achieving outcomes
• Communicating and working effectively with other people
• Applying technical knowledge, expertise and skills

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.  

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be invited to a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with disability.

Contacts and Closing Information

Contact Officer:  Lauren Humphreys,

Contact Officer Phone:  02 5126 8182, ​

Contact Officer Email:  lauren.humphreys@afp.gov.au

Applications Close: 11:59pm (AEST) 22/04/2025

To view other employment opportunities, please visit our career site.

www.afp.gov.au