Quintiq Technical Specialist

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Technical Specialist - Band 1 ($132,668.00 - $151,205.00)

JOB REFERENCE NUMBER - 15775

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 14 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangements that support work-life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities 

What is the role?

The Quintiq Technical Specialist role is attached to Business Services, CFO Command and reports to the Quintiq Coordinator.

The role provides third tier technical support, as well as working closely with AFP business areas, including Payroll Services and SAP, to ensure business continuity required to support time recording, rostering, workforce planning, and pay affecting Enterprise Agreement (EA) conditions.

The role will maintain the AFP’s Quintiq time recording and rostering solution and is responsible for the daily system monitoring and administration, API interpretation, data connectivity, and system integration including maintaining system continuity.

The role will also require solution architecture expertise, advanced data modelling capability, and specialist knowledge of Quintiq's backend solution that underpins rostering, workforce management, and pay affecting calculations across the AFP.

It requires the capability to build forecasting models, conduct workforce analytics, design decision to analyse roster efficiency using statistical data, database structures, error handling frameworks, complex test scenarios using various techniques.

The Technical Specialist contributes to the achievement of the organisation’s strategic and operational outcomes in accordance with the regulatory framework, AFP values, and the AFP Governance Framework.

What will you do?

• Monitor system performance to proactively identify and resolve potential issues.
• Develop automated data quality checks to identify duplicates, missing values or anomalies.
• Monitor progress and adjust strategies to ensure sustained improvement.
• Validating Quintiq complies with the Enterprise Agreement and Industrial Instrument regulations.
• Provide training and development to build capability and adaptability.
• Collaborate with vendors and stakeholders to align integration solutions with business needs.
• Track and report on data accuracy metrics to drive accountability and improvement.

Essential Requirements

• Negative Vetting 1 (Secret) security clearance or ability to obtain.
• Demonstrated functional SAP experience, API solution integration, system middleware and experience in SAP HR/Payroll.
• Demonstrated experience in audit assurance compliance to comply with the Enterprise Agreement and Industrial Instrument regulations.

Desirable Requirements

• Demonstrated experience to deliver high quality customer service through effective, solution oriented approaches.

Additional Information

• This role is at an AFP Technical Specialist Level 1
• This role is located in ACT and succesful applicants must be located in ACT or relocate at own expense

Selection Criteria

• Knowledge and Experience
• Judgement and Risk
• Independence and Decision Making
• Relationships
• Professional Leadership
• Research and Innovation
• Project Management
• Additional stakeholder emphasis

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role. 

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

We’re all individuals and we love that. At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contacts and Closing Information

Contact Officer: John Mamatas

Contact Officer Phone: +61251261388 ​

Contact Officer Email: John.Mamatas@afp.gov.au

Applications Close: 11:59pm (AEST) 27/04/2026

To view our other employment opportunities, please visit our career site.

www.afp.gov.au