SOE Engineer (Bands 7 & 8)

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Band 07 ($118,673.00 - $127,101.00) | Band 08 ($127,101.00 - $138,349.00) 

JOB REFERENCE NUMBER - 14814

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down 
• 4 extra days of mandatory rest leave per year 
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from suitably qualified applicants wishing to be considered for the role of SOE Engineer.

The Modern Workplace Team within the Chief Information Office (CIO) command is responsible for developing and maintaining the Standard Operating Environments (SOE) used across all managed AFP Enterprise Systems. This covers design and architecture of base operating systems and critical infrastructure used by the other teams within the CIO command to then build systems or deploy end user devices in support of operational and business outcomes. The team is a multi-disciplinary team focused on delivering business value and continuous improvement by leveraging innovative on-prem and cloud-based solutions.

As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

Roles and responsibilities of the include:

• Providing operational support and technical advice through the development, deployment, and maintenance of on-prem and cloud managed devices.
• Package and deploy applications using Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune.
• Implement automation scripts and technical solutions to streamline SOE management.
• Collaborating across multiple teams within Operations Technology and the business to evaluate and identify on-prem and cloud-based solutions.
• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures.
• Prepare As Built, As Configured, and Standard Operating Procedures (SOPs) documentation, and conduct skills transfer to CIO command members.
• Managing on-prem and cloud environments in accordance with Information Security Manual (ISM) and Protective Security Policy Framework (PSPF).
• Proactive approach to documenting all output of learning, development, testing and operation activities.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• (Band 8) Minimum of 5 years’ experience in a like or related field.
• (Band 8) Extensive experience / expertise in Microsoft Intune or equivalent Microsoft Endpoint Configuration Manager.
• (Band 7) Minimum of 3 years’ experience in a like or related field.
• (Band 7) Knowledge and experience in Microsoft Intune or equivalent Microsoft Endpoint Configuration Manager.
• Experience in SOE/MOE Creation, Maintenance and Deployment, including security updates and patching for Windows/macOS/iOS/Android.
• Knowledge and experience with Microsoft Azure Active Directory and Entra ID.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• You are familiar with security concepts found in the ISM, implementation and compliance of ASD Essential 8.
• Knowledge and experience with Microsoft Defender, Trellix and/or equivalent security products.
• Knowledge and expierence with Azure Virtual Infrastructure (Azure Virtual Desktop and / or Windows 365).
• Knowledge and experience with Microsoft Purview.
• Knowledge and experience with Citrix Endpoint Management (CEM), Microsoft Intune or equivalent Mobile Device Management (MDM) products.
• Knowledge and experience across Citrix Virtual Apps and Desktops (CVAD).
• Knowledge and experience in SharePoint, OneDrive, Teams and M365.
• Knowledge and experience in Windows Server.
• Advanced scripting (e.g. PowerShell, PSAppDeployToolkit, etc).

Additional Information

• This position has been advertised in Canberra, Sydney, Brisbane and Melbourne. The role is located in Canberra, however opportunities to work remotely from another AFP office in Australia will be considered.
• When applying you will be asked to nominate your preferred band level, however final determination of the band level you are found suitable for is at the discretion of the panel.

Selection Criteria

• Achieve results
• Communicates with influence
• Contributes to strategic thinking
• Cultivates productive working relationships
• Shows personal drive and integrity
• Technical knowledge and skills

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role. If you wish to be considered for both band levels your pitch should address the work level standards of the highest band.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.  

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contacts and Closing Information

Contact Officer:  Michael Kontis,

Contact Officer Phone:  02 5126 0646, ​

Contact Officer Email:  michael.kontis@afp.gov.au

Applications Close: 11:59pm (AEST) 14/07/2025

To view other employment opportunities, please visit our career site.

www.afp.gov.au