Senior Travel Support Officer - CFO
Canberra, ACT, AU
Senior Team Member - Travel Support
EMPLOYMENT TYPE - Ongoing Full time
LOCATION - ACT
AFP BAND & SALARY - Band 05 ($99,285.00 - $107,559.00)
JOB REFERENCE NUMBER - 14784
This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.
Did you know?
The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.
We recognise your contribution to our workforce and offer generous remuneration and conditions including:
- Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
- 4 extra days of mandatory rest leave per year
- 18 days of paid personal leave per year
- Generous superannuation of 15.4%
- 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
- Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
- Flexible and hybrid working arrangement that provides work/life balance
- Health & wellbeing services – with a focus on early intervention, education and prevention
- Access to ongoing training and professional development opportunities
What is the role?
Applications are sought from suitably qualified applicants wishing to be considered for the role of Senior Team Member Travel Support (Band 5).
Business Services sits within the Chief Financial Officer (CFO) Command. It is a multifaceted branch, which directly contributes to AFP operational outcomes, providing support and enabling our people to deliver maximum impact to the criminal environment. The experience you bring to the role will benefit the organisation by:
- Providing high-quality corporate services to the AFP (supporting the frontline).
- Managing and implementing business and system improvements to remove barriers, speed up decision making and increase efficiency (reducing red tape).
- Providing training and help desk facilities to enhance partnerships, engage and work closely with both our members and external stakeholders (enhancing partnerships).
The Senior Team Member provides high-level advice and assistance to AFP appointees regarding travel (domestic/international), corporate credit card management, FlexiPurchase expense system and CTM booking tool support, and Per Diems. These services are delivered in line with the Whole of Australian Government travel arrangements and AFP guidelines, in a cost effective and efficient manner.
You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.
What will you do?
Reporting to the Team Leader Travel and Relocations. The Senior Team Member is an integral member of the Travel and Relocations Team.
You will be required to:
- Conduct routine and ad-hoc compliance activities within FlexiPurchase on AFP Corporate Card use in line with the National Guideline on using the AFP Corporate Card and National Guideline on Travel and Living Away from Home.
- Provide FlexiPurchase, AFP Corporate Card and Travel support to AFP members via telephone and email.
- Assisting the Team Leader with drafting reports on statistics and non-compliance for escalation to Senior Executive and the AFP Compliance Team.
- Consulting and liaising with all relevant areas of the AFP and external stakeholders on complex policy and significant financial compliance.
- Maintaining currency in all associated governance for travel and corporate cards including National Guidelines and policy documents.
- Contributing to the development and implementation of corporate policies, processes and systems which enhance the delivery of AFP operational outcomes.
- Actively contribute to the establishment and attainment of team goals. Proactively identify opportunities to promote continuous improvement and facilitate cooperation.
- Operate in a dynamic environment to meet evolving organisational needs and effectively managing competing demands.
Essential Requirements
- Demonstrated technical expertise and knowledge of key systems and applications; specifically, SAP, FlexiPurchase, CTM and Excel.
- Exceptional stakeholder engagement and communication skills to liaise with diverse stakeholder groups.
- Demonstrated ability to develop and/or maintain positive internal and external networks.
- Demonstrated ability to work effectively in a small team, and can complete tasks with limited guidance.
- Knowledge and understanding of the governance framework as it applies to the team objectives.
- Experience and understanding of WoAG Travel Arrangement policies.
- You must be an Australian Citizen.
- A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
Desirable Requirements
- An ability to ensure outcomes are achieved in line with the strategic direction of the AFP and priorities of Business Services;
- Experience in training and development of other team members;
- Maintaining currency in subject matter expertise through ongoing professional development and learning opportunities outside the formal education process.
Additional Information
- This role is located in Canberra and applicants are expected to be based in Canberra or willing to relocate.
- This role is an AFP Band 5 level
Selection Criteria
- Organising your work, making sound decisions and achieving outcomes
- Communicating and working effectively with other people
- Applying technical knowledge, expertise and skills
Application
Please submit the following documents via our Jobs portal prior to the closing date and time:
- Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
- Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.
Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.
Employment Suitability
Should you successfully progress from the application stage all applicants must:
- Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
- Have your fingerprints taken if an offer of employment is made.
- Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
- Satisfactorily undertake a security clearance to the level specified for the position.
Recruitment Process
Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.
Commitment to Diversity & Inclusion
At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.
Contacts and Closing Information
Contact Officer: Alex Evans,
Contact Officer Phone: 02 5126 6952,
Contact Officer Email: alex.evans@afp.gov.au
Applications Close: 11:59pm (AEST) 07/07/2025
To view other employment opportunities, please visit our career site.