Team Leader - People Services

Job Details

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Band 07 ($118,673.00 - $127,101.00) AFP employees will receive a 4% increase to their base salary effective from 9 December 2025

JOB REFERENCE NUMBER - 15411

This advertisement is to create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. 

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement 
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from suitably qualified candidates wishing to be considered for the role of Team Leader – People Services.

People Services sits within the AFP’s People Command and provides people-related services to enable operational readiness. Within the People Services remit is Industrial Relations, Performance Management, People Policy, Executive Services, People Centre and Workplace Issues and Complaints Resolution. People Services aims to deliver a positive and holistic customer experience to ensure the AFP is a step ahead.

As a Team Leader in the AFP, you will play a pivotal role in developing people, managing change and influencing behaviours that lead to a supportive culture that respects the perspectives and talents of each individual. Consistent with the AFP values, AFP leadership philosophy, organisational reform agendas, AFP corporate business plans and your Performance Development Agreement, the expectation is that you will deliver on the core responsibilities and meet any requirements of the position.

You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and AFP Governance Instruments.

What will you do?

• Lead and mentor to drive team performance, supported through clear direction, goal setting, health and wellbeing of individuals, and career development. 
• Build and maintain strong relationships with internal and external stakeholders and actively pursue opportunities for cooperation, strategic alliances, and information sharing.
• Model behaviours to promote a workplace culture that aligns with AFP strategy, leadership philosophy and core values.
• Share information on priorities, challenges and opportunities, ensuring the delivery of priorities and outcomes. 
• Apply contemporary business improvement and change management knowledge, to drive innovation, enhance service delivery outcomes and facilitate effective change. 
• Work with the leadership cohort to deliver on strategic priorities.

About you

The ideal candidate will:

• have leadership experience and the ability to manage priorities to respond effectively in an agile and sensitive operating environment,
• show astute judgement, a strong focus on results and the ability to build organisational capability,
• be forward thinking and self-motivated,
• have a positive, proactive and pragmatic approach; and
• have empathy whilst staying objective and allowing process and policy to inform my decision-making.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Demonstrated leadership skills, proven experience demonstrating exceptional stakeholder relationships and demonstrated ability to navigate complex environments and respond swiftly and calmly to priorities.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• Tertiary qualifications in a relevant field
• Experience working in one or more of the abovementioned People Services streams; Industrial Relations, Performance Management, People Policy, Executive Services and Workplaces Issues and Complaints Resolution.

Additional Information

• This position is based in Canberra. Successful applicants may negotiate a flexible working arrangement in accordance with AFP policy.
• The advertised position is assigned to the Support Working Pattern in accordance with the AFP Enterprise Agreement.

Selection Criteria

• Achieve results
• Communicates with influence
• Contributes to strategic thinking
• Cultivates productive working relationships
• Shows personal drive and integrity

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

• Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
• Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role. 

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

• Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
• Have your fingerprints taken if an offer of employment is made.
• Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
• Satisfactorily undertake a security clearance to the level specified for the position.

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contacts and Closing Information

Contact Officer:  Beth Hogan,

Contact Officer Phone:  (02) 5126 3929, ​

Contact Officer Email:  beth.hogan@afp.gov.au

Applications Close: 11:59pm (AEDT) 11/11/2025

To view our other employment opportunities, please visit our career site.

www.afp.gov.au